FAQ

We specialize in a wide range of beachwear including bikinis, boardshorts, cover ups, one pieces, rashguards, swimsuits, and wetsuits. Whether you’re surfing, swimming, or soaking up the sun, we’ve got the perfect gear for your aquatic adventures!

Absolutely! Our rashguards, wetsuits, and boardshorts are specifically designed for water sports enthusiasts. We understand the needs of active beach lovers and ensure our products combine style with functionality.

Every piece is carefully inspected by our team to ensure it meets Roxy’s high quality standards before shipping. We’re committed to delivering swimwear that makes you feel confident and comfortable in the water.

All orders are processed within 1-2 business days after payment confirmation. Our team works quickly because we know you’re excited to get your beach-ready styles!

We offer two convenient options:
• Standard Shipping ($12.95): Via DHL or FedEx, delivered in 10-15 business days after dispatch
• Free Shipping: Via EMS for orders $50+, delivered in 15-25 business days after dispatch

Yes! We ship globally to help water enthusiasts everywhere catch their perfect wave. However, we currently cannot ship to some Asian countries and select remote locations due to logistical constraints.

Once your order ships, we’ll send you a tracking number via email so you can follow your package’s journey from our surf shop to your doorstep!

We accept all major payment methods to make your shopping experience seamless: Visa, MasterCard, JCB, and PayPal.

Absolutely! We use secure payment processing to ensure your financial information is protected. You can shop with confidence knowing your data is safe with us.

We offer returns within 15 days of delivery. If your swimwear isn’t the perfect fit, no worries! Your satisfaction is our priority, and we want you to feel absolutely confident and comfortable in your Roxy swimwear.

Simply contact our customer service team at [email protected], and our fellow water lovers will guide you through the return process. We’re here to make sure you’re happy with your purchase!

We’re based at 2237 Polk Street, Tucson, US 85701, but we serve beach lovers worldwide!

We’re not just delivering swimwear – we’re delivering confidence, style, and everything you need for your next aquatic adventure. Our team consists of fellow water enthusiasts who truly understand your needs and passion for the ocean lifestyle.